Hot Job Opening
Chief Operating Officer (COO)
Location
Warsaw
Experience
5+ years of experience
Domain
Management
level
Senior
Occupation type
Fulltime
As COO, you will be responsible for designing, structuring, and scaling OMNIC’s core operational systems. You will work directly with the CEO as a strategic partner, translating business objectives into clear operating models, execution frameworks, and measurable results. This is a hands-on leadership role with real ownership, focused on building sustainable, predictable, and scalable operations across countries and teams.
Key Requirements
- 5+ years of experience in operations management; most recent roles: COO / Head of Operations / VP Operations (or equivalent)
- Experience in complex, multi-country operational environments (logistics, hardware,technology, or service-heavy businesses is a strong plus)
- Proven experience building and scaling an operating system from scratch: operating model, KPI system, management & execution system, org structure
- Experience in a complex operational environment (multiple processes / stakeholders / dependencies)
- Full ownership of end-to-end operations: production coordination, supply chain, service delivery, internal operational processes
- Cross-functional leadership and managing collaboration across departments
- Direct partnership with the CEO on strategy, priorities, and execution
- Data-driven performance management: KPI implementation, regular performance reviews, management dashboards
- Operational risk management: identifying risks, removing bottlenecks, implementing systemic improvements
- Experience supporting international scaling: building repeatable operating models for new markets
- Proven business results and ability to set and achieve ambitious goals
- Strong English, Russian/Ukrainian communication skills (written and spoken)
Key Responsibilities
- Own and continuously improve end-to-end operations, including productioncoordination, supply chain, service delivery, and internal operational processes
- Partner with the CEO on operational strategy, execution priorities, and scalingdecisions
- Design and implement operating frameworks, KPIs, and governance models toensure accountability and performance across teams
- Ensure alignment between operational execution, financial planning, and businessobjectives (in close collaboration with Finance)
- Lead and develop cross-functional and international teams, creating clarity in roles,processes, and decision-making
- Identify operational risks and bottlenecks, proactively driving improvements andstructural solutions
- Support international expansion by establishing repeatable, scalable operatingmodels
What Success Looks Like (First 12–18 Months)
- Clear, transparent operational structure across teams and regions
- Predictable execution supported by measurable KPIs
- Improved operational efficiency and delivery reliability
- Scalable processes supporting international growth
- Strong operational partnership between COO and CEO
Benefits for C-level (after successful probation period)
- Equity / long-term incentive plan
- Company car or car allowance (optional)
- Personal budget for executive education
- Dedicated budget for sports / wellbeing
- Extended private health insurance for family members or pension program (at your choice)
- Full ownership of Operations, direct partnership with the CEO, authority to build your team and participate in strategic decision-making
- International scope of responsibility
Apply if you
- Have a strong academic foundation. You hold a degree in Management, Finance, Economics, Science, Technology, Engineering, Mathematics - or possess equivalent rigorous training.
- Demonstrate strong analytical and systemic thinking. You quickly structure complex problems and develop clear, well-reasoned solutions.
- Have an outstanding track record. From university onward, your achievements consistently exceed the average within your professional peer group.
- Take full ownership end-to-end. You lead initiatives from problem definition through to measurable business impact, taking responsibility at every stage.
- Operate with a high standard of quality. You dive deep into details, maintain strong execution standards, and hold yourself and others accountable for excellence.
- Demonstrate managerial maturity. You make difficult decisions - including people-related ones - when required to achieve strategic objectives.
- Set ambitious goals and deliver on them. You establish high expectations for yourself and your team, staying focused on meaningful business outcomes.
Contents
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