Hot Job Opening

Operations Manager

Location
Riyadh
Experience
3+ years of experience
Join Lama Box Parcel Locker Network as an Operations Manager and be part of an innovative team revolutionizing logistics and retail in Saudi Arabia. As a leader in the parcel locker industry, we offer you the opportunity to build impactful operational structures that drive efficiency and customer satisfaction. Your role will be crucial in shaping the future of last-mile delivery and contributing to sustainable business transformation.
01

Key Requirements

  • 1-3 years of experience in operations management or related roles, preferably in logistics, postal/courier services, retail, or e-commerce.
  • Fluent Russian; English - Upper-Intermediate (B2); Arabic - Upper-Intermediate (B2).
  • Strong knowledge of operations management concepts: KPIs, SLAs, process design, and service standards.
  • Ability to analyze data and metrics to make informed decisions.
  • Excellent communication and negotiation skills with partners and contractors.
  • Proficient in Excel / Google Sheets; experience with task management systems (Jira, Trello).
02

Key Responsibilities

  • Manage daily operations: monitor network performance, SLA compliance, and device availability.
  • Participate in building and developing the local operations team.
  • Set KPIs and performance metrics for both employees and the overall network; conduct regular evaluations.
  • Collaborate with the service department, contractors, and logistics partners to ensure smooth operations.
  • Control and optimize business processes: reduce incident resolution time, lower maintenance costs, and improve efficiency.
  • Contribute to strategic network expansion planning (new regions, partnerships, optimal site placement).
  • Prepare and deliver regular reports to senior management (financial indicators, operational efficiency, key metrics).
03

Key Goals

  • Align departmental objectives with overall business strategy to drive sustainable growth.
  • Enhance operational efficiency through data-driven decision-making and continuous improvement.
  • Foster a culture of innovation, adaptability, and strategic problem-solving.
  • Ensure measurable impact on key performance indicators and long-term success.
  • Develop and implement forward-thinking strategies to maintain competitive advantage.
01

Key Requirements

  • 1-3 years of experience in operations management or related roles, preferably in logistics, postal/courier services, retail, or e-commerce.
  • Fluent Russian; English - Upper-Intermediate (B2); Arabic - Upper-Intermediate (B2).
  • Strong knowledge of operations management concepts: KPIs, SLAs, process design, and service standards.
  • Ability to analyze data and metrics to make informed decisions.
  • Excellent communication and negotiation skills with partners and contractors.
  • Proficient in Excel / Google Sheets; experience with task management systems (Jira, Trello).
02

Key Responsibilities

  • Manage daily operations: monitor network performance, SLA compliance, and device availability.
  • Participate in building and developing the local operations team.
  • Set KPIs and performance metrics for both employees and the overall network; conduct regular evaluations.
  • Collaborate with the service department, contractors, and logistics partners to ensure smooth operations.
  • Control and optimize business processes: reduce incident resolution time, lower maintenance costs, and improve efficiency.
  • Contribute to strategic network expansion planning (new regions, partnerships, optimal site placement).
  • Prepare and deliver regular reports to senior management (financial indicators, operational efficiency, key metrics).
03

Key Goals

  • Align departmental objectives with overall business strategy to drive sustainable growth.
  • Enhance operational efficiency through data-driven decision-making and continuous improvement.
  • Foster a culture of innovation, adaptability, and strategic problem-solving.
  • Ensure measurable impact on key performance indicators and long-term success.
  • Develop and implement forward-thinking strategies to maintain competitive advantage.
04

Opportunities and Benefits

  • Competitive compensation package (salary + performance bonuses).
  • Full-time role based in Riyadh, Saudi Arabia.
  • Opportunity to build a critical function from the ground up and make a measurable impact on the company’s expansion.
  • Be part of a dynamic and innovative company recognized by Guinness World Records.
  • Engage in meaningful projects focused on sustainability and ecological transformation.
01

Key Requirements

  • 1-3 years of experience in operations management or related roles, preferably in logistics, postal/courier services, retail, or e-commerce.
  • Fluent Russian; English - Upper-Intermediate (B2); Arabic - Upper-Intermediate (B2).
  • Strong knowledge of operations management concepts: KPIs, SLAs, process design, and service standards.
  • Ability to analyze data and metrics to make informed decisions.
  • Excellent communication and negotiation skills with partners and contractors.
  • Proficient in Excel / Google Sheets; experience with task management systems (Jira, Trello).
02

Key Responsibilities

  • Manage daily operations: monitor network performance, SLA compliance, and device availability.
  • Participate in building and developing the local operations team.
  • Set KPIs and performance metrics for both employees and the overall network; conduct regular evaluations.
  • Collaborate with the service department, contractors, and logistics partners to ensure smooth operations.
  • Control and optimize business processes: reduce incident resolution time, lower maintenance costs, and improve efficiency.
  • Contribute to strategic network expansion planning (new regions, partnerships, optimal site placement).
  • Prepare and deliver regular reports to senior management (financial indicators, operational efficiency, key metrics).
03

Key Goals

  • Align departmental objectives with overall business strategy to drive sustainable growth.
  • Enhance operational efficiency through data-driven decision-making and continuous improvement.
  • Foster a culture of innovation, adaptability, and strategic problem-solving.
  • Ensure measurable impact on key performance indicators and long-term success.
  • Develop and implement forward-thinking strategies to maintain competitive advantage.
04

Opportunities and Benefits

  • Competitive compensation package (salary + performance bonuses).
  • Full-time role based in Riyadh, Saudi Arabia.
  • Opportunity to build a critical function from the ground up and make a measurable impact on the company’s expansion.
  • Be part of a dynamic and innovative company recognized by Guinness World Records.
  • Engage in meaningful projects focused on sustainability and ecological transformation.
05

Apply if you

  • Have a strong academic foundation. You hold a degree in Management, Finance, Economics, Science, Technology, Engineering, Mathematics - or possess equivalent rigorous training.
  • Demonstrate strong analytical and systemic thinking. You quickly structure complex problems and develop clear, well-reasoned solutions.
  • Have an outstanding track record. From university onward, your achievements consistently exceed the average within your professional peer group.
  • Take full ownership end-to-end. You lead initiatives from problem definition through to measurable business impact, taking responsibility at every stage.
  • Operate with a high standard of quality. You dive deep into details, maintain strong execution standards, and hold yourself and others accountable for excellence.
  • Demonstrate managerial maturity. You make difficult decisions - including people-related ones - when required to achieve strategic objectives.
  • Set ambitious goals and deliver on them. You establish high expectations for yourself and your team, staying focused on meaningful business outcomes.

Stages

Riyadh

Management

Middle

Fulltime

Benefits:
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Benefits:

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Hot Job Opening

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Ready for new challenges?

Do you feel that the "Send" button will start a new, amazing and bright stage in your life?
Then feel free to send us your resume, our HR team is waiting for you!
Thank you! Your submission has been received!
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Didn't find suitable vacancy?

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