Mission

To leverage innovative self-service solutions that enhance logistics and retail processes, contributing to a more sustainable future.
Empower employees to think creatively and own their projects, driving significant change within the industry.
Support ecological initiatives that reshape consumer habits toward a more convenient and eco-friendly lifestyle.

Key Requirements

1-3 years of experience in service support or related roles.
Intermediate proficiency in Russian (B1) is essential for effective communication.
Strong problem-solving skills with a focus on delivering results.
Ability to handle multiple tasks efficiently while maintaining a high level of detail.
Strong interpersonal skills and a collaborative mindset.

Key Responsibilities

Create and manage service requests efficiently, ensuring timely responses and resolutions.
Triage, prioritize, and control the flow of requests end-to-end, maintaining high standards of service delivery.
Support service and installation processes for projects deployed in various countries, ensuring seamless operation and client satisfaction.
Collaborate with cross-functional teams to enhance processes and improve customer experiences.
Document and track service requests and outcomes to facilitate continuous improvement initiatives.

Mission

To leverage innovative self-service solutions that enhance logistics and retail processes, contributing to a more sustainable future.
Empower employees to think creatively and own their projects, driving significant change within the industry.
Support ecological initiatives that reshape consumer habits toward a more convenient and eco-friendly lifestyle.

Key Requirements

1-3 years of experience in service support or related roles.
Intermediate proficiency in Russian (B1) is essential for effective communication.
Strong problem-solving skills with a focus on delivering results.
Ability to handle multiple tasks efficiently while maintaining a high level of detail.
Strong interpersonal skills and a collaborative mindset.

Key Responsibilities

Create and manage service requests efficiently, ensuring timely responses and resolutions.
Triage, prioritize, and control the flow of requests end-to-end, maintaining high standards of service delivery.
Support service and installation processes for projects deployed in various countries, ensuring seamless operation and client satisfaction.
Collaborate with cross-functional teams to enhance processes and improve customer experiences.
Document and track service requests and outcomes to facilitate continuous improvement initiatives.

Key Goals

Deliver exceptional service support that strengthens client relationships and satisfaction.
Streamline service request processes to improve operational efficiency.
Support and enhance the implementation of projects in global markets.
Contribute to the continuous improvement of service delivery standards.
Align departmental goals with OMNIC's overarching mission of sustainability and innovation.

Mission

To leverage innovative self-service solutions that enhance logistics and retail processes, contributing to a more sustainable future.
Empower employees to think creatively and own their projects, driving significant change within the industry.
Support ecological initiatives that reshape consumer habits toward a more convenient and eco-friendly lifestyle.

Key Requirements

1-3 years of experience in service support or related roles.
Intermediate proficiency in Russian (B1) is essential for effective communication.
Strong problem-solving skills with a focus on delivering results.
Ability to handle multiple tasks efficiently while maintaining a high level of detail.
Strong interpersonal skills and a collaborative mindset.

Key Responsibilities

Create and manage service requests efficiently, ensuring timely responses and resolutions.
Triage, prioritize, and control the flow of requests end-to-end, maintaining high standards of service delivery.
Support service and installation processes for projects deployed in various countries, ensuring seamless operation and client satisfaction.
Collaborate with cross-functional teams to enhance processes and improve customer experiences.
Document and track service requests and outcomes to facilitate continuous improvement initiatives.

Key Goals

Deliver exceptional service support that strengthens client relationships and satisfaction.
Streamline service request processes to improve operational efficiency.
Support and enhance the implementation of projects in global markets.
Contribute to the continuous improvement of service delivery standards.
Align departmental goals with OMNIC's overarching mission of sustainability and innovation.

Opportunities and Benefits

Competitive compensation and full-time employment.
Opportunity to work in a pioneering company recognized for its achievements.
Collaborative work environment that fosters creativity and innovation.
Professional growth opportunities in a sustainable and socially responsible business.
Engagement in meaningful projects that contribute to significant ecological transformations.

Stages

Are you ready to make a tangible impact and drive innovation while advancing your career? Apply now to become a vital part of the OMNIC team and help us create a sustainable and convenient future for everyone.

Join the team

Tbilisi

Management

Middle

Fulltime

Benefits:

No items found.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Benefits:

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.

Block quote

Ordered list

Item 1
Item 2
Item 3

Unordered list

Item A
Item B
Item C

Text link

Bold text

Emphasis

^Superscript

_Subscript

Service Support Specialist

Mission

Key Requirements

Key Responsibilities

Mission

Key Requirements

Key Responsibilities

Key Goals

Mission

Key Requirements

Key Responsibilities

Key Goals

Opportunities and Benefits

Stages

Heading 1

Heading 2

Heading 3

Heading 4

Heading 5

Heading 6

See other vacancies

Customer Success Manager

Head of Service and Maintenance Department

Electrical Engineer

Head of Sales (Sales Director)

Production Manager

CEO

Senior Lawyer

Electrician

HR Manager

Welder

Electric Professional

Head of Painting Workshop

Operations Manager (Parcel Locker Production)

Head of Marketing

Worker

Metalworking Technologist

Manufacturing Engineer

Production Floor Manager

Process Planning and Implementation Specialist

Business Assistant

DevOps Engineer

Senior AI Innovator

Operations Manager

Quality Controller

Chief Executive Officer

Product Manager

Embedded Developer (OMNIC)

Golang Developer

Head of Production Planning

Design Engineer

Head of Procurement Team

Chief Legal Officer (CLO)

Chief Financial Officer (CFO)

Marketing Project Manager

Chief Financial Officer (CFO)

Chief Technology Officer (CTO)

Senior Finance Manager at OMNIC

Jira Manager / Jira Architect

HR Generalist

Senior Automation & Robotics Engineer

Process Engineer

Middle Process Engineer

Project Manager – IT & IoT Solutions

Junior Sourcer

Installation Engineer (Smart Lockers)

Head of Supply Chain

Service Department Manager

Senior Head of Warehouse Operations

Head of Warehouse

Warehouse Worker / Junior Technician

Facility Manager

Facility Manager

Head of Quality Control

Head of Quality Control

Executive Business Assistant

Production Director

Sales Manager - B2B (Europe, GCC)

Sales Development Representative

Recruiter