Hot Job Opening

Service engineer

Location
Italy
Experience
2+ years
Be part of the transformation with OMNIC Self-Service Solutions, a global tech company redefining the self-service industry. Our ecosystem includes high-tech parcel lockers, food boxes, and vending solutions across multiple countries. As a Service Engineer, you will be on the front lines — installing, maintaining, and ensuring the performance of our smart equipment. This is more than just a technical role — it's about making innovation work every day for thousands of users.
01

Mission

  • Guarantee the reliable performance of OMNIC equipment in the field.
  • Deliver exceptional installation, service, and dismantling standards.
  • Ensure clients are confident and trained in using our systems.
  • Actively support our mission of operational excellence and client satisfaction.
  • Keep OMNIC running smoothly — from the first bolt to the final diagnostic.

02

Key Requirements

  • 2–5 years of experience in equipment installation and technical service.
  • Technical education or strong background in electronics, mechanics, or IT.
  • Confident troubleshooting and problem-solving skills.
  • Strong self-organization and time management.
  • Ability to follow procedures, document tasks, and maintain accurate records.
  • Valid driver’s license and mobility for travel across regions.
  • English or local language skills sufficient for reading manuals and communication.
  • Commitment to high quality, safety, and client satisfaction.

03

Key Responsibilities

Installation:

  • Install and configure parcel lockers and smart equipment
  • Test all components for functionality and compliance
  • Train clients on correct usage
  • Complete and submit installation documentation

Service Visits:

  • Perform maintenance and diagnostics
  • Repair or replace defective parts
  • Ensure equipment is fully operational after service
  • Advise clients on care and usage
  • Maintain detailed service records

Dismantling:

  • Dismantle equipment for relocation or decommissioning
  • Pack components according to requirements
  • List parts for replacement or disposal
  • Take photos and prepare equipment for transport

False Visit Handling:

  • Identify reasons for false or canceled visits
  • Communicate outcomes to clients
  • Provide guidance and recommendations
  • Update internal systems with visit results

01

Mission

  • Guarantee the reliable performance of OMNIC equipment in the field.
  • Deliver exceptional installation, service, and dismantling standards.
  • Ensure clients are confident and trained in using our systems.
  • Actively support our mission of operational excellence and client satisfaction.
  • Keep OMNIC running smoothly — from the first bolt to the final diagnostic.

02

Key Requirements

  • 2–5 years of experience in equipment installation and technical service.
  • Technical education or strong background in electronics, mechanics, or IT.
  • Confident troubleshooting and problem-solving skills.
  • Strong self-organization and time management.
  • Ability to follow procedures, document tasks, and maintain accurate records.
  • Valid driver’s license and mobility for travel across regions.
  • English or local language skills sufficient for reading manuals and communication.
  • Commitment to high quality, safety, and client satisfaction.

03

Key Responsibilities

Installation:

  • Install and configure parcel lockers and smart equipment
  • Test all components for functionality and compliance
  • Train clients on correct usage
  • Complete and submit installation documentation

Service Visits:

  • Perform maintenance and diagnostics
  • Repair or replace defective parts
  • Ensure equipment is fully operational after service
  • Advise clients on care and usage
  • Maintain detailed service records

Dismantling:

  • Dismantle equipment for relocation or decommissioning
  • Pack components according to requirements
  • List parts for replacement or disposal
  • Take photos and prepare equipment for transport

False Visit Handling:

  • Identify reasons for false or canceled visits
  • Communicate outcomes to clients
  • Provide guidance and recommendations
  • Update internal systems with visit results

04

Success Criteria

Commissioning:

  • Parcel locker is installed, aligned, connected
  • All cells open smoothly (≥1.5 cm clearance)
  • Internet connection is active
  • Damaged parts replaced
  • Checklist completed with comments
  • Scanner passes test
  • Printer passes test

Dismantling:

  • Follow disassembly checklist
  • Package equipment securely
  • Provide work photos
  • Record all discovered issues

01

Mission

  • Guarantee the reliable performance of OMNIC equipment in the field.
  • Deliver exceptional installation, service, and dismantling standards.
  • Ensure clients are confident and trained in using our systems.
  • Actively support our mission of operational excellence and client satisfaction.
  • Keep OMNIC running smoothly — from the first bolt to the final diagnostic.

02

Key Requirements

  • 2–5 years of experience in equipment installation and technical service.
  • Technical education or strong background in electronics, mechanics, or IT.
  • Confident troubleshooting and problem-solving skills.
  • Strong self-organization and time management.
  • Ability to follow procedures, document tasks, and maintain accurate records.
  • Valid driver’s license and mobility for travel across regions.
  • English or local language skills sufficient for reading manuals and communication.
  • Commitment to high quality, safety, and client satisfaction.

03

Key Responsibilities

Installation:

  • Install and configure parcel lockers and smart equipment
  • Test all components for functionality and compliance
  • Train clients on correct usage
  • Complete and submit installation documentation

Service Visits:

  • Perform maintenance and diagnostics
  • Repair or replace defective parts
  • Ensure equipment is fully operational after service
  • Advise clients on care and usage
  • Maintain detailed service records

Dismantling:

  • Dismantle equipment for relocation or decommissioning
  • Pack components according to requirements
  • List parts for replacement or disposal
  • Take photos and prepare equipment for transport

False Visit Handling:

  • Identify reasons for false or canceled visits
  • Communicate outcomes to clients
  • Provide guidance and recommendations
  • Update internal systems with visit results

04

Success Criteria

Commissioning:

  • Parcel locker is installed, aligned, connected
  • All cells open smoothly (≥1.5 cm clearance)
  • Internet connection is active
  • Damaged parts replaced
  • Checklist completed with comments
  • Scanner passes test
  • Printer passes test

Dismantling:

  • Follow disassembly checklist
  • Package equipment securely
  • Provide work photos
  • Record all discovered issues

05

Opportunities and Benefits

  • Competitive salary based on experience and results
  • Work with one of the most advanced hardware-tech companies in the self-service sector
  • Premium equipment and tools for daily operations
  • Clear growth path and professional development
  • Collaborative team focused on innovation and precision
  • Be part of an international expansion and tech mission

Stages

If you're passionate about technology, love solving real-world challenges, and want to see your work make an immediate impact — join OMNIC as our next Service Engineer.

Let’s build the future of self-service, one installation at a time.

Milan

Manufacturing

Middle

Part-time

Benefits:
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Ready for new challenges?

Do you feel that the "Send" button will start a new, amazing and bright stage in your life?
Then feel free to send us your resume, our HR team is waiting for you!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Didn't find suitable vacancy?

Send us your CV, and we'll pick up the best opportunity for you!